1. Acceptance of Terms

By accessing or using AidePass ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service. These Terms apply to all users of AidePass, including visitors, registered users, and paying subscribers.

2. Description of Service

AidePass is an AI-powered NCLEX-RN preparation platform that provides practice questions, clinical reasoning training, performance analytics, and AI-generated coaching feedback. The Service is designed to supplement — not replace — formal nursing education and review courses.

AidePass does not guarantee that use of the Service will result in passing the NCLEX-RN examination. Exam outcomes depend on many factors beyond our control.

3. Eligibility

You must be at least 18 years old to use AidePass. By using the Service, you represent that you meet this requirement and that all information you provide is accurate and complete.

4. Account Registration

To access most features of AidePass, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at support@aidepass.com if you suspect unauthorized access.

5. Payments and Refunds

AidePass offers one-time payment plans for access to the Service. All payments are processed securely through Stripe. By purchasing a plan, you authorize us to charge the stated amount to your payment method.

We offer a 7-day money-back guarantee on all paid plans. If you are not satisfied with the Service within 7 days of purchase, contact us at support@aidepass.com for a full refund. Refund requests made after 7 days will be evaluated on a case-by-case basis.

6. Intellectual Property

All content on AidePass — including practice questions, explanations, AI coaching responses, frameworks, and design — is the intellectual property of AidePass and is protected by copyright law. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

7. Prohibited Conduct

You agree not to:

  • Share your account credentials with others
  • Attempt to reverse-engineer, scrape, or copy content from the platform
  • Use the Service for any unlawful purpose
  • Interfere with the operation or security of the Service
  • Misrepresent your identity or affiliation

8. Disclaimer of Warranties

AidePass is provided "as is" without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or that the content is accurate, complete, or current. Use of the Service is at your own risk.

9. Privacy

Your use of AidePass is subject to our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy explains in detail what personal information we collect, how we use it, how we protect it, and the rights you have over your data.

In summary: we collect only the information necessary to provide the Service (name, email, usage and performance data, and payment references). We do not sell your personal information to third parties and do not use it to train AI models operated by other companies.

For questions about your data, contact support@aidepass.com.

10. Limitation of Liability

To the maximum extent permitted by applicable law, AidePass and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Failure to pass the NCLEX-RN examination
  • Loss of data or progress due to technical issues
  • Errors or inaccuracies in practice questions or AI feedback
  • Interruption or unavailability of the Service

Our total liability to you for any claim arising from your use of AidePass shall not exceed the amount you paid to AidePass in the 12 months preceding the claim.

11. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. For material changes, we will notify you by email or by displaying a prominent notice on the Service.

Your continued use of AidePass after any changes constitutes your acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

AidePass Support

Email: support@aidepass.com

Contact form: aidepass.com/contact

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